The local cruise season pause was extended again this week by all our popular local cruise lines: P&O Australia, Carnival, Princess, Cunard, Royal Caribbean & Celebrity cruises. Let’s take a look what this means for cruising in our region.
Carnival Cruises – Carnival Splendor & Carnival Spirit
Carnival extend the pause on local departures for Carnival Splendor departures from Sydney and Carnival Spirit departures from Brisbane through to 2 December 2020
This extension follows on from the previously announced pause through to 29 October, which means the super popular Melbourne Cup departure will not go ahead.
Carnival will resume cruising when the time is right and will do so with enhanced health measures developed in conjunction with government authorities, public health experts, local ports of call, and the Cruise Lines International Association (CLIA).
Celebrity Cruises – Celebrity Solstice & Celebrity Eclipse
Celebrity Cruises extend the suspension of local Australia & New Zealand cruises from Sydney and Auckland on or before 31 October 2020.
Cunard – Queen Elizabeth
Cunard unfortunately announced the cancellation of the whole Australia & New Zealand season, extending its pause in operations from November 2020 until 25 March 2021, for Queen Elizabeth. Cunard also cancelled the entire 2021 Japan and Alaska season, advising that Queen Elizabeth will now sail a season of local cruises from the UK instead. We look forward to the return of Queen Elizabeth to the region in December 2021.
P&O Australia – Pacific Explorer, Pacific Aria, Pacific Dawn & Pacific Adventure
P&O Cruises Australia extended its rolling pause in operations through to 2 December 2020. With the New Zealand season already gone, this latest extension affects cruises from Brisbane, Sydney & Melbourne
P&O Australia also extended its flexible payment and cancellation policy – called ‘P&O Assurance’ – even further to the end of next year’s summer holidays. Guests can now cancel their booking for any reason up to 48 hours prior to the scheduled date of departure for cruises through to 31 January, 2021 and can receive a future cruise credit to the value of the fare paid.
Guests affected by this latest P&O pause in operations are entitled to a full refund, or a bonus onboard credit if they choose a future cruise credit. The two Melbourne Cup cruises, one from Sydney & one from Brisbane are also cancelled. Guests can opt to move their booking to the 2021 Melbourne Cup departures and will automatically receive a bonus onboard credit.
Princess Cruises – Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess, Sun Princess, Pacific Princess
Summer 2020/21 was supposed to be the biggest season ever for Princess Cruises in our region with a massive six ships planned to sail here.
Pacific Princess becomes the first casualty of the latest cancellations with her entire down under season, including the epic South America circumnavigation now cancelled.
All remaining local Princess Cruises from Australia and New Zealand are paused through to 12 December 2020.
Princess Guests who have paid in full on cancelled voyages will receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid, plus an additional non-refundable bonus FCC equal to 25% of the cruise fare paid. To receive the above FCCs, no action is required by the guest as it will automatically be applied.
For Princess guests who have not paid in full, Princess will Double the value of their Deposit paid, providing a fully refundable FCC for the money currently on deposit, plus a matching bonus FCC that can be used on any voyage through to 1 May 2022. The matching bonus FCC is non-refundable, will not exceed the base cruise fare amount of the currently booked cruise, and will have a minimum value of NZD$100 per person.
Alternatively, Princess guests can forfeit the bonus FCC offer and request a refund for all money paid on their booking by using this online form. Princess Guests have until 30 September 2020 to request a refund, or they will automatically receive the default FCC offers listed above.
Royal Caribbean – Ovation of the Seas, Voyager of the Seas, Radiance of the Seas, Serenade of the Seas
With four ships planned for this summer, it was set to be a bumper season for Royal Caribbean down under, with cruises planned from Sydney, Brisbane & Melbourne.
As per sister brand Celebrity Cruises, Royal Caribbean will also extend the suspension of all local cruises on or before 31 October 2020.
If you do have a cruise affected by these latest cruise pauses our HOOT cruises team will stay in touch to discuss your refund or Future Cruise credit options.
Our HOOT Cruises team are only a call away FreePhone: 0800 99 44 88
Just quote your AA SmartFuel or AA Membership Card Number at the time of cruise payment for savings at the pump! This discount will be applied to your AA SmartFuel account within 48 hours. T&C apply
Tags: Australia Cruises, Carnival, Carnival Spirit, Carnival Splendor, Celebrity Cruises, Celebrity Solstice, Cunard, Majestic Princess, New Zealand Cruises, Ovation of the Seas, P&O Cruises, pacific adventure, Pacific Aria, Pacific Explorer, Pacific Princess, Princess Cruises, Queen Elizabeth, Radiance of the Seas, Regal Princess, Royal Caribbean, Sea Princess, Serenade of the Seas, South Pacific, Sun Princess, Voyager of the Seas
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